34 Robinson Road 羅便臣道34號

I highly recommend Sonam to anyone looking to rent out their apartment in Hong Kong. She is a true rockstar! She helped me rent out my apartment twice, both during the COVID-19 pandemic when I was stuck out of the country. She went above and beyond to help me with everything, from the handover from the previous tenants to finding new tenants. She even suggested and coordinated touch-up work, helped with inventory checks, and took detailed photos and video walk-throughs. She was also great at getting prospective clients to the door and handling the entire process of coordinating viewings, follow-ups, and contract negotiations. She made the entire process stress-free, even though it should have been anything but. I would have been a total mess without her! Sonam is a lovely, positive, and pleasant person to deal with. She is also very knowledgeable about the Hong Kong rental market. I quickly came to consider her a friend, not just an agent. I can't thank her enough for all her help!

We were living in Kennedy Town but had to find a new place as the family is about to grow with a 2nd child arriving soon. We contacted 3 different agencies and OKAY.com was one of them. We loved the quality properties on their website as many of them fit our western standards. We also appreciated how easy and convenient it was to select the places to visit directly online from the recommendation list sent by our agent with details, pictures and personal notes. Our agent, Jayde Pamuk, immediately understood our needs and our long list of 'must-haves' never discouraged her. All of the apartments we visited had something unique compared to Hong Kong standards. If we must move out again in Hong Kong (hopefully, not too soon!), we would first ask for OKAY.com and Jayde Pamuk.

We really appreciated Kim's help and her ability to guide us through the whole process of leasing out our property. She is a very responsible agent and took the time to thoroughly explain all the details to us before signing the tenancy agreement. Thank you Kim!